When your HVAC fails during extreme weather, quick action can prevent damage and restore comfort faster.
Immediate Steps
For AC Failure (Hot Weather) 1. Check thermostat settings 2. Check circuit breaker 3. Check/replace air filter 4. Move to coolest room 5. Use fans, open windows if outdoor temp allows 6. Stay hydrated
For Heating Failure (Cold Weather) 1. Check thermostat settings 2. Check circuit breaker 3. Check gas supply (other appliances working?) 4. Check air filter 5. Layer clothing, use blankets 6. **If you smell gas, leave immediately and call 911**
Safety Priorities
Heating Emergencies - Carbon monoxide detectors working? - Any gas smell? (Leave immediately) - Elderly, infants, or pets at risk?
Cooling Emergencies - Signs of heat exhaustion? - Vulnerable family members? - Medication requiring cool storage?
When to Call Emergency Service
Call Now - Gas smell or suspected leak - CO detector alarming - Complete system failure in extreme weather - Vulnerable household members - Burning smell from equipment
Can Wait Until Morning - Reduced but not zero output - Mild weather - Alternative heating/cooling available - Household can stay comfortable
Temporary Comfort Solutions
Cooling - Portable AC units - Fans (ceiling and portable) - Cool towels - Close blinds - Visit air-conditioned spaces
Heating - Space heaters (use safely!) - Layer clothing - Seal drafts - Use oven for warmth (never gas stovetop) - Visit heated spaces
Preventing Emergencies
Regular Maintenance - Annual professional tune-ups - Monthly filter checks - Address small issues promptly
Emergency Planning - Know your HVAC company's emergency number - Have backup heating/cooling options - Keep flashlights accessible - Know gas shutoff location
Finding Emergency Service
What to Ask - Is 24/7 service available? - What are emergency rates? - How soon can you arrive? - Is there a diagnostic fee?
Bay Area Resources - Save your regular HVAC company's number - Know where cooling/warming centers are - Have backup plan for vulnerable family members
After the Emergency
- Get permanent repair scheduled
- Document what happened
- Review maintenance schedule
- Consider system upgrade if failures are frequent
Don't wait for an emergency to find a reliable HVAC company. Establish a relationship now so you have someone to call when you need them.