HVAC systems are significant investments. Understanding warranty coverage helps protect that investment.
Types of Warranties
Manufacturer Warranty **Parts Coverage:** - Covers defective components - Typically 5-10 years on parts - Compressor often has longer coverage (10-12 years) - Heat exchangers may have limited lifetime warranty
What's NOT Covered: - Labor costs - Refrigerant - Normal wear and tear - Damage from improper installation - Damage from lack of maintenance
Extended Warranty (Optional) - Purchased separately - May cover labor - Extends coverage period - Consider cost vs. benefit
Labor Warranty **From Installer:** - Typically 1-2 years - Covers installation workmanship - Very important—poor installation voids manufacturer warranty
Registration Requirements
Why Register? - Activates full warranty - Some warranties are shorter without registration - Creates documentation
How to Register - Online (most manufacturers) - Within 60-90 days of installation - Need model/serial numbers, install date, contractor info
Maintaining Warranty Coverage
Required Maintenance Most warranties require: - Annual professional maintenance - Proper filter maintenance - Using approved parts - Licensed contractor repairs
Documentation Keep records of: - All maintenance visits - Repairs performed - Filter change dates - Any issues noted
Common Warranty Pitfalls
Voids Warranty - Using non-licensed contractors - Improper installation - Lack of maintenance - Using non-OEM parts - Not registering in time
Doesn't Void Warranty - DIY filter changes - Normal operation - Having different company service it (if licensed)
Making a Warranty Claim
Steps 1. Verify issue is covered 2. Contact installing contractor first 3. Gather documentation (receipts, maintenance records) 4. Manufacturer claim if needed 5. Be patient—process takes time
Tips - Keep all documentation - Act promptly when issues arise - Use licensed contractors only - Maintain your system properly
Extended Warranty: Worth It?
Consider If: - You want peace of mind - Labor costs concern you - You'll stay in home long-term - System is higher-end
Probably Skip If: - Budget is very tight - You're handy with repairs - System is entry-level - Moving soon
Bay Area Considerations
- Some local installers offer enhanced labor warranties
- Keep records—Bay Area's moderate climate means less wear
- Consider earthquake coverage separately
Your warranty is only as good as your documentation. Keep records, maintain your system, and use qualified contractors.